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Home | Case Study: The importance of informed ERP implementation

When considering a new Enterprise Resource Planning (ERP) system, receiving expert guidance is of the utmost importance. By ensuring that this new technology will meet your business’ needs correctly, you’ll avoid unnecessary spending—and get things right the first time.

This year, UK-based pub and hotel company Fuller’s learned this the hard way: after investing £10 million in an ERP system, it decided to scrap the project and search for a “simpler” accounting system.

The Fuller’s Dilemma: A £10 million misstep

Originally, the scrapped ERP system was intended to “deliver a continuous improvement program” in the company’s brewing, packaging, and distribution divisions. However, after selling its beer business to Japan’s Asahi, Fuller’s felt that this solution was no longer appropriate. As a result, it chose to replace the bespoke system with a “proven accounting system” for premium hotel brands, walking away entirely from its original investment.

Unfortunately for Fuller’s, this £10 million loss could have been entirely circumvented. Had its executives sought the guidance of an IT consultant, its existing ERP system could have likely been modified to suit each of its unique needs, even after the sale of its brewing sector.

This reveals a key truth about the importance of proper ERP implementation. By hiring an expert for—and investing the necessary time and effort into—the creation of these systems, potentially monumental mistakes can be averted. By choosing the right professional for your industry landscape, you’ll ensure that your ERP is effective for your business—and conducive to your requirements.

How can I evade this problem?

As stated, approaching a seasoned team of specialists (like that of ERP Advisers) is of paramount importance. With our approach to ERP system selection, we will:

– Review each and every area of your business, including sales, customer service, purchasing, warehousing, manufacturing, business intelligence, accounting, and logistics, to identify your immediate and long-term needs;
– Prioritize your requirements to address your most important needs first;
– Perform key market research to pick the right ERP software products for you;
– And ensure you understand why we’ve made these choices—and that you’re in full agreement with them.

With this, we’ll prevent you from costly errors, setting you on the path to success from the start.

Interested? Reach out to us here to learn more!

Home | Strategies to helping clients select the right ERP System for the growth of their organization

The secret to providing value and advising the client on the winning ERP system is simple if you follow the strategies below:

1 – Do your research

Industry and competitive research should be completed to have a full understanding of how the organization works and can do better. Comprehensive site check, facility tour, interviews with the key parties are extremely important in order to identify company’s challenges and operational flow.

2 – Be prepared and adopt an advisor mindset

Customers and prospect have greater knowledge than ever. Ask questions and suggest items that provide value. Trust is a key to making a large purchasing decision. Today’s ERP experts need to be prepared to interact with highly informed individual and offer personalized advice to enhance what they already know.

3 – Listen

Successful ERP advisors are genuinely helpful. Listen closely to what your customer is saying and respond with solutions that meet those needs. You will lose credibility if you don’t show understanding of customer’s unique needs and challenges.

When it comes to selecting the right ERP consultant, businesses have a lot of choices. Following these simple strategies will help you build trust and offer the best value to your client.

Home | ERP Implementation at Cadbury’s

Here is a short case study and success story on implementing ERP System at Cadbury’s.

Company Introduction
Cadbury India is a fully owned subsidy of Kraft Foods Inc. With annual revenues of approximately $50 billion, the combined company is the world’s second largest food company, making delicious products for billions of consumers in more than 160countries. They employ approximately 140,000 people and have operations in more than 70 countries.

The ERP initiative was to bring about a completeintegration of the major processes in the business. The major processes being procurement system, finance system, the Human Resources and other departments.These were functioning in a completely decentralised manner. Cadbury’s have four branch operations and 13 manufacturing operations and each had their own systems running in isolation.

Benefits of ERP System specific to Cadbury’s

• Cadbury was on a fast paced growth and could not continue with the existing systems and the pace was too slow due to added inefficiencies down the chain. ERP implementation handled all the issues and added efficiency and guided the fast paced growth.
• Cadbury standardized the processes within the 16 locations.
• The implementation of ERP brought in a new way of warehouse management system and brought in structure to branch offices and the depots.
• The manufacturing in itself had 13 operations and each was operating in a silo. This had increased the work in progress and the integration of the processes has done well for the company.
• The ERP vendor was also selected from among the best in classvendors which helped the process occur in a streamlined fashionand avoided any possible chances of hiccups during the initial implementation phase.
• The system has also been deployed up to the vendors. They have a portal called vendor connect where they can see their inventory movement and make plans accordingly. Hence the restructuring happens not only internally but also across to the supplier which will add on to the benefits for both parties.

Selected and managed well, ERP Systems can bring extrodinary value to any organization and address many challanges being faced. If you’d like to chat about ERP systems or their selection, give ERP Advisers a call today!

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